Intake Specialist
Starting pay at $1,000 US-Dollars
Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.
An Intake Specialist is responsible for greeting potential and existing clients, recording personal details and gathering case histories before the client’s appointment.
Employees are granted holidays as per the U.S. holiday calendar, as well as paid annual vacation time (10 days of paid vacation in the 1st year — 5 days after trial and 5 days after six months).
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Instructions to complete this application successfully:
1) Fill in your contact information.
2) Reply to the questions. We have included a question on our application that reads:
“Do you feel attention to detail is important?” Please, answer this question by placing the words “Apple Pie”
and nothing else in the space provided for your answer.
3) You will be asked to submit the following documents:
a) A copy of your resume in .DOC format.
b) An audio file that is no longer than 60 seconds in which you introduce yourself and tell us about your motivation for applying to this position.
c) A screenshot of your English Test Result. CLICK HERE to take the English test.
d) Agree to our terms of service and click “Submit”.
*On the application form, Please select “Intake Specialist” from the drop menu titled “What position are you applying for?”.
Be sure that all your documents are in English, and that they do not contain your contact information (ie. email, phone number, physical location, social media links), or any discussion of your compensation requirements.⠀We look forward to hearing from you!
Duties and responsibilities will include but are not limited to the following:
- Answering phone and email inquiries.
- Complete all intake paperwork and enter it digitally.
- Schedule appointments for consultations.
- File and maintain electronic documents and records.
- Follow up with potential and existing clients.
- Manage and maintain lead generation database.
- Customer-focused.
- Strong planning and organizational skills.
- Attention to detail.
- Phone etiquette.
- Excellent written and verbal communication skills.
- Excellent time management skills.
- Empathy.
- Accurate data entry.
– Starting pay at $1,000 US Dollars per month;
– Holidays as per the U.S. holiday calendar;
– Paid annual vacation time (10 days of paid vacation in the 1st year 5 days after trial and 5 days after six months);
– Permanent home office.
