Intake Receptionist
Annual Compensation $10,800 - $13,500 US-Dollars
Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.
An Intake Receptionist is responsible for greeting potential and existing clients, recording personal details and gathering case histories before the client’s appointment.
Employees are granted holidays as per the U.S. holiday calendar, as well as paid annual vacation time (10 days of paid vacation in the 1st year — 5 days after trial and 5 days after six months).
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Instructions to complete this application successfully:
1) Fill in your contact information and click “Next”.
2) Reply to the questions and then click “Next”. We have included a question on our application that reads: “Do you feel attention to detail is important?” Please, answer this question by entering the words “Apple Pie” and nothing else in the space provided for your answer.
3) You will be asked to submit the following documents:
a) A copy of your resume in .DOC format.
b) A 300-500 word essay explaining why should we hire from your country in . DOC format (The document should be typed instead of containing a pasted image of your essay.). This document helps us evaluate your writing skills, we would like you to use your own words, please avoid copying from external sources.
c) A screenshot of your English Test Result. CLICK HERE to take the English test.
Agree to our terms of service and click “Submit”.
Be sure that all your documents are in English, and that they do not contain your contact information (ie. email, phone number, physical location, social media links), or any discussion of your compensation requirements.⠀We look forward to hearing from you!
Duties and responsibilities will include but are not limited to the following:
- Answering phone and email inquiries.
- Complete all intake paperwork and enter it digitally.
- Schedule appointments for consultations.
- File and maintain electronic documents and records.
- Follow up with potential and existing clients.
- Manage and maintain lead generation database.
- Customer-focused.
- Strong planning and organizational skills.
- Attention to detail.
- Phone etiquette.
- Excellent written and verbal communication skills.
- Excellent time management skills.
- Empathy.
- Accurate data entry.
– Holidays as per the U.S. holiday calendar;
– Paid annual vacation time (10 days of paid vacation in the 1st year 5 days after trial and 5 days after six months);
– Permanent home office.
– Base Pay;
– Paid Time Off;
– Holiday Pay where applicable;
– Eligible for Pay Raises every 6 months;
– Eligible for Annual Bonuses;
– Referral Bonuses;
– Full Time;
– Long-Term Career Opportunity;
– Maternity/Paternity Leave;
– Professional Development and Training opportunities;
– Dedicated Team Member for ongoing support during employment;
– Core Value Alignment.