Client Happiness Coordinator

Duties

• Develop and maintain a strong relationship with existing clients.
• Organize and schedule quarterly business reviews with clients.
• Create maintain and send Client Satisfaction Survey to measure possible areas of improvement.
• Provide support to client requests with friendly, accurate, and timely information.
• Perform administrative duties, such as mailing, calendaring, and telephone communication.

• 1-year related experience OR a related degree.
• Quiet, private workspace.
• Personal computer or laptop.
• Reliable internet connection.
• Excellent written and spoken English.
• Detail-oriented.
• Customer service experience would be advantageous.
• Full-time availability.