Sales Assistant
Starting pay at $900 US-Dollars
Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.
The Sales Assistant is the first point of contact for potential new clients (PNCs), serving as the focal point of information for the Sales Department. They are responsible for handling leads, scheduling Decision Making Calls (DMCs), and following up with PNCs until they sign an agreement and become a client of the company. They are also in charge of answering calls and transferring them to the appropriate department.
Employees are granted holidays as per the U.S. holiday calendar, as well as paid annual vacation time (10 days of paid vacation in the 1st year — 5 days after trial and 5 days after six months).
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Instructions to complete this application successfully:
1) Fill in your contact information.
2) Reply to the questions. We have included a question on our application that reads:
“Do you feel attention to detail is important?” Please, answer this question by placing the words “Apple Pie” and nothing else in the space provided for your answer.
3) You will be asked to submit the following documents:
a) A copy of your resume in .PDF format.
b) A video file that is no longer than 90 seconds, in which you introduce yourself, share your motivation for applying to this position, and highlight your relevant work experience. Guidelines: Keep the video file size below 20MB (CLICK HERE to compress your video). Position yourself in the center of the frame, ensuring good lighting and audio quality. Accepted video formats include .mp4, .mov, .wmv, and .avi.
c) A screenshot of your English Test Result. CLICK HERE to take the English test.
d) Agree to our terms of service and click “Submit”.
*On the application form, Please select “Sales Assistant” from the drop menu titled “What position are you applying for?”.
Be sure that all your documents are in English, and that they do not contain your contact information (ie. email, phone number, physical location, social media links), or any discussion of your compensation requirements. We look forward to hearing from you!
Please apply for one position only.
You will be assigned a Guide at the start of your application process. Once you have a Guide, you can express interest in other roles. Our recruiters will also review your profile and consider you for positions where you’d be a good fit.
- Processing leads from potential new clients;
- Contacting potential new clients to schedule and facilitate decision-making Calls;
- Sending email reminders to clients for scheduled meetings;
- Updating the information of potential new clients on CRM;
- Providing assistance to and following up with clients;
- Providing support to team members, including communicating team goals, and identifying areas for new training or skill checks;
- Assisting directors with the training of new team members and administrative tasks.
- At least 6 months of customer service or sales experience;
- Experience with cold calling;
- Advanced or native-level English skills (written and spoken);
- Strong written and verbal communication skills;
- Ability to work as part of a team;
- Attention to detail;
- Sensitivity and understanding;
- Strong organizational skills;
- Customer service-oriented personality;
- Strong persuasion and negotiation skills;
- Patience and composure in high-pressure situations;
- Your own reliable and updated PC, a headset, and good internet speed(at least 30mb/s).
The schedule is as follows:
Monday to Friday from 8:30 am EST/EDT to 5:30 pm EST/EDT.
– Starting pay at $900 US Dollars per month;
– Holidays as per the U.S. holiday calendar;
– Paid annual vacation time (10 days of paid vacation in the 1st year 5 days after trial and 5 days after six months);
– Permanent home office.