Sales Technical Writer
Starting pay at $900 US-Dollars
Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.
The Sales Technical Writer gathers information on day-to-day operations and presents this information in a way that is understandable, educational, and clear. They are responsible for process mapping, and process structure support. While working independently, they generate innovative ideas for sales content and protocol and collaborate with the process improvement team on company-wide initiatives. The position researches products, services, technology, concepts, and document procedures balancing technical clarity with the need for broad comprehension and use.
Employees are granted holidays as per the U.S. holiday calendar, as well as paid annual vacation time (10 days of paid vacation in the 1st year — 5 days after trial and 5 days after six months).
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Instructions to complete this application successfully:
1) Fill in your contact information.
2) Reply to the questions. We have included a question on our application that reads:
“Do you feel attention to detail is important?” Please, answer this question by placing the words “Apple Pie” and nothing else in the space provided for your answer.
3) You will be asked to submit the following documents:
a) A copy of your resume in .PDF format.
b) A video file that is no longer than 90 seconds, in which you introduce yourself, share your motivation for applying to this position, and highlight your relevant work experience. Guidelines: Keep the video file size below 20MB (CLICK HERE to compress your video). Position yourself in the center of the frame, ensuring good lighting and audio quality. Accepted video formats include .mp4, .mov, .wmv, and .avi.
c) A screenshot of your English Test Result. CLICK HERE to take the English test.
d) Agree to our terms of service and click “Submit”.
*On the application form, Please select “Sales Technical Writer” from the drop menu titled “What position are you applying for?”.
Be sure that all your documents are in English, and that they do not contain your contact information (ie. email, phone number, physical location, social media links), or any discussion of your compensation requirements. We look forward to hearing from you!
Please apply for one position only.
You will be assigned a Guide at the start of your application process. Once you have a Guide, you can express interest in other roles. Our recruiters will also review your profile and consider you for positions where you’d be a good fit.
- Determining the most precise and logical way to present information for the greatest reader comprehension;
- Generating innovative ideas for content and workflow solutions;
- Analyzing information for the development and update of policy, procedure, and form documentation;
- Ensuring the accuracy of sales process documentation, and applying changes in real-time;
- Creating new policies and procedures per the company style;
- Maintaining goal/scorecard tracking on behalf of the Sales Department;
- Working with the Sales Department on product and documentation requirements;
- Reviewing technical material for consistency and accuracy.
- At least six months of experience as a technical writer;
- Proficiency in English at an advanced or native level. (B2, C1, or C2);
- Familiarity with sales and scripting;
- Excellent written skills in English;
- Strong working knowledge of Microsoft Office;
- Researching skills;
- High-level verbal and written communication;
- Attention to detail;
- Fluency in sales terms and scripting;
- Ability to prioritize and execute tasks in a fast-paced environment;
- Analytical and conceptual thinking;
- Organizational skill;
- Your own reliable and updated PC, a headset, and good internet speed(at least 30mb/s).
The schedule is as follows:
Monday to Friday from 8:30 am EST/EDT to 5:30 pm EST/EDT.
– Starting pay at $900 US Dollars per month;
– Holidays as per the U.S. holiday calendar;
– Paid annual vacation time (10 days of paid vacation in the 1st year 5 days after trial and 5 days after six months);
– Permanent home office.